customer service

Why focus people?

Since 1994, employers have trusted Focus People to provide them with reliable and qualified employees.

Focus earned the 2023 Best of Staffing Award for Client Satisfaction, an honor less than 2% of all U.S. staffing firms achieve.

Our 2023 Net Promoter Score was 80, far exceeding well-known and recognized firms such as Starbucks, Costco, and Amazon. This rating is three times greater than the staffing industry average.



Addressing talent gaps doesn’t have to mean adding to your headcount. Hire our screened associates for long or short-term projects or to help you handle absences or changes in demand.


Reduce hiring risks by testing out one of our associates at your company to assess aptitude and fit before making a permanent offer.

Direct hire – Contingent search

Our unique sourcing and screening practices will identify and attract the best professionals for your organization. You only pay a fee when the candidate is placed.

Direct hire – Engaged search

We will provide you priority access to the best talent, only show you the most qualified candidates, and ensure excellent recruiting results. A portion of the fee is paid upfront, and the remainder is due when the placed candidate starts.

our specialties


Accounting & Finance

Administrative & Customer Support

Professional & Managerial

We use our network of connections to bring together professionals. Our commitment to excellence keeps our clients and talent coming back for exceptionally valuable opportunities.

We help both candidates and clients achieve success!

Direct hire

Spend less time sourcing and screening candidates.

Spend more time on your core tasks.

You only see the most highly qualified candidates and great hiring results—guaranteed!

Our staff members have an average of 13 years experience. That’s nine times higher than the industry average.

We speak the language, understand the challenges and know what it takes to make the right match between talent and opportunity.

You can be confident selecting Focus as your staffing partner, knowing we have the expertise, track record, reputation, and technology to support your talent acquisition goals.



A service organization needed to staff a new division with 75 remote contact center representatives, 25 on-site office support persons, six accountants, and three human resources specialists. They faced a tight deadline and a limited budget, making the task seem impossible.


The organization partnered with three staffing agencies to quickly identify qualified candidates with the necessary skills and experience for each position.

After a few months of working with Focus People, the organization stopped working with other staffing agencies and only accepted candidates from Focus. The candidates were exceptional, making the hiring process much easier for the organization. They were able to avoid multiple rounds of interviews and quickly find top talent, saving them time and resources. They streamlined their hiring process which allowed the organization to focus on other important tasks.

The partnership between the organization and Focus People went beyond just staffing the new division. Focus People co-managed the staff, working closely with the leadership team to ensure that all employees were performing up to standard. Their hands-on approach and expertise made them an invaluable partner in the success of the new division. The new division has exceeded expectations and met the needs of the organization’s constituents. In fact, customer satisfaction ratings have increased by a remarkable 25%.



Stay ahead of the talent game with our tailored salary guide

For employers

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