Sr Process Manager (AR/AP)

Job Description

  • Location: Alpharetta, Georgia
  • Type: Direct Hire
  • Job #19188
  • Salary: $135,000

Job Title:        Sr. Process Manager (AR/AP)
Location:        Alpharetta, GA (Hybrid 2 onsite, 3 days remote)
Reports To:    Controller
Job Type:       Direct Hire

The Senior Process Manager is responsible for working strategically and cross-functionally to identify and manage continuous process initiatives related to procure-to-pay and record-to-report activities. The Senior Manager will ensure adherence to daily process functions and controls for Accounts Payable (AP) and Accounts Receivable (AR), including timely and accurate month-end close process, including monthly supporting schedules and reports. Ensures the AP and AR teams provide superior value-based decision support while maintaining an appropriate internal control environment. Additionally, s/he will oversee the AP Supervisor and the AR Supervisor to ensure that they are following protocol requiring development, training, and interpersonal skills in addition to working with HBH associates, vendors, and customers to resolve issues when necessary. The Senior Manager must be process and control driven and able to prioritize, demonstrate strong leadership skills, and proactively address questions/issues from other HBH departments/teams, Franchisees, vendors, stores, and customers as they arise.


  • Identify, prioritize, and lead continuous process improvement initiatives in AP/AR with cross-functional stakeholders by challenging and enhancing existing policies and procedures.
  • Develop, maintain, and communicate internal controls over the AP/AR functions, enforcing financial discipline and ensuring the security of the Company’s assets.
  • Oversees management of 3rd party automated workflow approval system for AP (Symbeo), including process improvement initiatives, training, and communication (internal/external).
  • Executes activities relating to AP and AR financial data management and reporting to ensure the accurate and timely availability of appropriate financial information. 
  • Provides leadership to the AR team ensuring timely, accurate and complete billing and collection.
  • Oversees AR process, including management of 3rd party billing portal.
  • Oversees approval, matching, and check disbursement processes for all payable transactions, including Purchase Orders.
  • Responsible for management of vendor master data, including adherence to approval process for all changes and strict adherence to payment terms.
  • Selects, hires, trains, evaluates, and develops the AP and AR teams to enhance their performance and work product. 
  • Responsible for management of Company’s T&E, and various supplier card and credit programs.
  • Provides leadership to direct reports and other associates through the implementation and reinforcement of leadership and team building principles.
  • Coordinates and manages AP and AR financial information and support to outside auditors, governmental agencies, tax consultants and other organizations.
  • Provides support to other teams to help improve business processes and systems.
  • Works on projects and assignments as requested by the Controller and Assistant Controller.


  • Minimum 10 years progressive AP and AR experience, with at least 5 years in a manager role.
  • Continuous process improvement leadership experience.
  • Prior work experience with a company that is multi-location and preferably retail.
  • Strong business sense and communication skills.


  • A Bachelor’s degree in finance or accounting


  • Six Sigma Green Belt certification required.
  • D365 knowledge and experience is required.
  • Detail understanding of generally accepted accounting principles and generally accepted auditing standards.
  • Experience with systems development and implementation efforts.
  • Demonstrated results orientation along with a high degree of integrity.
  • Experience closing multiple company books.
  • TM1 experience preferred.


  • Direct reports include AP Supervisor, AR Supervisor and Business License/PCard Specialist.


  • Works from corporate office
  • Occasional overtime required throughout the year, especially at month end and peak seasons
  • Minimal safety hazards


Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

29 years

in business

For employers

This field is for validation purposes and should be left unchanged.